Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them at all times.

EastVex collects and stores data essential to your trading activity. How we gather and maintain this information is detailed in our Privacy Policy below.

Our approach is guided by the following key principles:

• To ensure complete transparency about how we collect and store your personal information:

We're committed to transparency in how we collect and process your data, so you can make informed decisions. Our clear guidelines and procedures ensure your information is handled responsibly throughout this website. Our policy outlines the specific methods we use, giving you concrete visibility into data usage. You remain in control.

We are committed to keeping you informed promptly whenever necessary. Transparency is fundamental to how we operate.

Our experienced team is always available to address any questions you may have regarding our processes and legal obligations in Hong Kong. Please reach out to us at: info@eastvex.com

• We do not use your personal data for any purpose other than those specified in our Privacy Policy.

We may process your personal data for several purposes, including operating EastVex services, connecting trader-members with third-party trading platforms, maintaining and improving website functionality, protecting our rights, and fulfilling regulatory and legal obligations. We also process data as necessary to deliver administrative and business functions related to the Services we provide to you.

To deliver tailored services that better suit your preferences and requirements, EastVex collects and uses your personal data.

• To ensure you can access essential tools for protecting your personal data and safeguarding your rights, we provide the following:

You can contact us at any time to access all your personal data. We can also modify or delete it upon request, and we support data transfers to you or a designated third party. We provide this service to help you exercise your privacy and data control rights.

• Protect your personal information

Our security systems meet the highest banking-level standards. While we cannot guarantee absolute protection, we remain committed to continuously enhancing our systems and strengthening our security measures to safeguard your account.

We maintain comprehensive privacy policies and employ industry-leading security systems to protect your information.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing personal data.

Our policy terms apply to all identifiable or identified natural persons, including anyone who can be identified or has been identified through data entrusted to us or that we can access and combine.

The processing of data, as defined in our Privacy Policy, specifically refers to the storage, management, and organisation of your personal data.

We do not collect or request any information from individuals under 18 years of age, nor do we permit anyone under 18 to use our platform. If we discover any user or information relating to a minor, it will be deleted immediately.

2. What personal data do we collect and store?

When you register with us, we collect the necessary personal information to enable you to use our services. If needed, we may also request additional personal data to verify your account ownership. To ensure we maintain the highest quality of service, we gather and analyse data about how you use our platform as well as information from our third-party partners.

3. You are under no obligation to share your personal information with the company.

While providing your data is entirely voluntary, please note that withholding this information may limit the services we can offer you and could restrict your access to our platform.

4. What personal data do we collect? When you visit our official website, we may collect the following personal data:

We do not collect personally identifiable information about you. However, we do collect non-identifying data such as your account activity, IP address, and access timestamps. To ensure system maintenance, security, and provide effective support services, we retain crash reports, browser details, and device information associated with your account. We also record your account's language preference.

Regarding personal data collection, we only accept and retain information that you voluntarily provide when connecting with a third party trading platform through our official website.

The personal data you provide to third-party platforms may include your full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it legal to collect it?

The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such use and processing complies with applicable laws in Hong Kong.

The company may only handle, process, and transmit your data in accordance with the applicable laws of Hong Kong. The legal grounds for such processing are as follows:

• By submitting your information to {site_name}, you agree to allow us to store and process your personal data, and to share it with our third-party trading platform partners as needed. You acknowledge that you have consented to the processing of your personal data for the purposes outlined.
• To enhance our services, establish or defend legal claims, and pursue our legitimate business interests, we may need to store and process your personal data.
• To comply with legal requirements, we need to process your data.

If you'd like to learn more about our data processing practices, please feel free to reach out to us via email.

Below, you'll find details of how we may use your personal data, along with the legal basis for each use.

6. Sharing of Personal Data with Third Parties

To provide services including IP address storage and processing, user surveys, and analytics, the company may share anonymised personal data with third-party service providers.

At your request, we may share your personal data with third-party service providers, including digital trading platforms. The use of your information by these parties will be subject to their respective privacy policies.

To enhance our service offering and better serve our clients, we may share personal information with our affiliated companies and business partners.

We may disclose your data to relevant legal or regulatory authorities as required by law, or to protect the rights and assets of our company and our partners.

In the event of a critical business transaction—such as a company sale, investment pursuit, or loan application—we may share relevant data in a legally compliant manner. This also applies to company mergers, restructuring, consolidations, or bankruptcy proceedings, as required by law.

7. Cookies and Third-Party Services

In accordance with legal requirements and standard industry practice, we may use cookies and similar technologies for site analytics and advertising partnerships.

Cookies are small files stored on your device when you visit our website. We use them to gather information about your browsing behaviour and preferences, allowing us to personalise your experience and remember your settings. This enables us to tailor our services to suit your needs and conduct site analytics to inform our strategic planning.

The website uses two main types of cookies. Session cookies are stored only during your browsing session and are automatically deleted when you close your browser. Persistent cookies, by contrast, remain stored in your browser after your session ends. These allow the site to recognize you as a returning visitor and enhance your browsing experience.

Types of cookies:

We use cookies as needed, in accordance with their intended purpose.

Cookies have been cleared or disabled

To delete or block cookies, you'll need to adjust your browser settings. Please follow the links below for step-by-step instructions on how to do this with the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Disabling cookies may prevent certain features and functionalities of the site from working properly.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to fulfil the purposes outlined in this policy. We may retain your information for longer periods as required by applicable laws, regulations, and our internal policies.

Your personal data may be shared with third-party trading platforms at your request for an initial period of 12 months. With your consent, this sharing may be extended for a further 12 months upon expiration of the initial period.

We regularly review all personal data we hold to determine whether it remains necessary or can be safely removed.

9. Transfer of Personal Data to Third Countries or International Organisations

To provide services and enhance security, we may transfer your personal data to third countries and international organisations using robust security protocols. We maintain the highest standards of data protection to safeguard your information and ensure you retain full legal rights and remedies across all jurisdictions.

Within the EEA (European Economic Area), all residents benefit from comprehensive data protection and safeguards.

• Data transfers always take place within the EU's legal jurisdiction and authority, in accordance with the standard data protection protocols outlined in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
• All data transfers between public entities or authorities are conducted in accordance with Article 46(2) and constitute a legally binding and enforceable agreement.
• We transfer your personal data in accordance with the European Commission's Standard Contractual Clauses, as governed by Article 46(2)(c) of the GDPR. You can review the full clauses on the European Commission's official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For detailed information on the security measures we use to protect your personal data during international transfers, please contact us at info@wealthwaydigital.uk

10. Personal Data Protection

Your personal data is protected through industry-leading technical and organisational measures that follow best practice standards. These safeguards effectively prevent unauthorised access, accidental loss, and any unauthorised alteration of your information.

While we implement rigorous data protection measures in accordance with legal requirements, we cannot guarantee that your personal data will remain completely error-free in all circumstances. Accordingly, we are not liable for any disclosure or loss of personal data, whether direct, indirect, or consequential in nature. This includes incidents beyond our control, such as transmission errors, unauthorised access by third parties, or similar events.

If we receive legally binding requests from regulatory or legal authorities, we may be required to disclose your personal data to them. Once your data is shared in response to such legal obligations, we cannot control how these authorities handle, store, or protect that information.

While we take comprehensive measures to protect your information, data transmitted over the internet—including personal information—carries inherent security risks and cannot be guaranteed as completely secure. EastVex cannot warrant the absolute security of any information transmitted online.

11. Third-Party Website Hyperlinks

This website contains links to third-party applications and websites that are not affiliated with us and operate independently. Please note that our privacy policy does not extend to these external sites. They maintain their own data collection and processing procedures, and we are not responsible for their practices. Please use these links at your own discretion.

Before sharing any personal information on a website, take time to review the company's privacy policy. Make sure their data collection, usage, and processing practices align with your expectations and preferences. Always provide your personal data directly to the service provider, and only when you're comfortable doing so.

12. Policy Amendments

We reserve the right to update or modify our privacy policy at any time. Any changes will be communicated through our website and other relevant channels. The updated privacy policy will be posted on our website and will become effective immediately upon publication, unless otherwise specified.

Your Personal Data Rights

You maintain complete control over your personal data, including the right to verify its accuracy, correct any errors, and choose whether to delete or restrict how we process your information.

On this page, residents of the EEA will find relevant information tailored to their needs.

Your personal data is protected under the rights outlined herein. You may exercise these rights immediately by sending an email to the address below.

Accessing Your Rights

If the personal information you've provided to us is accurate, you may access it at any time. Any personal data we process is accessible to us and therefore verifiable.

You may request your personal data at any time for verification purposes, and we will provide it to you in electronic format. If you request additional copies of your processed data beyond the first one provided, a reasonable administrative fee may apply.

The company respects individuals' legal rights and privacy protections, and reserves the right to restrict or refuse access to personal data where such access would infringe upon the rights and freedoms of others.

Right to Correct Errors

You can correct any errors or omissions in your personal data yourself, or the Company can assist you in ensuring your information is accurate and can be processed properly.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances: 1) If your personal data has been processed without your consent or beyond legal boundaries. 2) If you request removal and the Company has no legal obligation to retain the data. 3) If you withdraw consent to our data processing, even where it is lawful and serves our legitimate interests or those of a third-party provider. 4) If we are legally required to delete your data.

The right to deletion may be restricted where required by EU law or member state legislation, or where data is necessary for exercising or defending legal claims.

Right to Restrict Data Processing

You have the right to request that we limit the processing of your personal information if you believe it contains inaccuracies.

When you request that we restrict your personal data usage, we will delete it unless one of the following applies: 1) deletion is prevented by applicable law in the European Union or any Member State; 2) we retain it with your consent to defend or exercise legal claims; 3) deletion would infringe the rights of another individual.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, should you have consented to its collection and processing through automated systems.

You have the right to request the transfer of your personal data to another company or organisation, provided this is technically feasible. This right does not affect your right to request deletion of your data. However, such a request cannot be granted if it would compromise the rights or freedoms of another individual.

Right to Challenge Data Processing

Whilst the Company and our service providers have the right to pursue legitimate interests, you retain the right to object to processing and request that it cease. However, this right does not apply where there is a compelling legal obligation to continue processing—such as defending against or pursuing legal claims. In such circumstances, we may continue processing your personal data.

You may request at any time that your personal data not be used for direct marketing purposes.

Your Right to Withdraw or Decline Consent

You have the right to withdraw your consent to our processing of your personal data at any time, with immediate effect where applicable. Please note that this withdrawal does not apply retroactively to any processing that occurred before you submitted your withdrawal request.

If you are dissatisfied for any reason, you have the right to lodge a complaint with the relevant legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, you may lodge a complaint with the relevant regulatory and supervisory authorities established by European Union Member States.

Section 13 outlines circumstances where your personal data rights may be limited under European Union law or the laws of its Member States.

Upon receiving your request for access to your personal data, we will provide the information you have requested as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the complexity of your inquiry. Should an extension be necessary, we will notify you within one month of receiving your request.

Requested information will be provided to you electronically at no charge, unless otherwise required by law or as outlined in Section 13. We reserve the right to impose a reasonable fee or decline requests that are deemed frivolous, excessive, or repetitive.

We reserve the right to request additional identity verification if there is any reasonable doubt about the person making a personal data request, in order to protect your data and ensure security.